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Terms & Conditions

Namix Software is a premier provider of a wide range of services including website development, website design, website maintenance, e-commerce solutions, logo design, SEO assistance and app development. Our terms and conditions outline the framework under which we deliver our services to our valued clients.

Terms & Conditions Policy

  • All the information available on the website is the property of Namix Software Private Limited. Copying the material from the website to any public or private electronic retrieval system is completely prohibited. No information mentioned on our website is to be utilized in conjunction with any other commercial websites or used in any other way without our written permission.
  • By engaging our services, you agree to the payment procedure and the amount as specified.
  • We make dedicated efforts to deliver your work within the specified timeframe communicated during project initiation. However, in rare scenarios or for specific reasons, it may require additional reasonable time, and you agree to allow for such extensions for quality work.
  • We reserve the right to modify the information on our website in a timely manner. Please ensure to stay updated by periodically visiting our website.

Disclaimer Policy

We strive to ensure that all information on our website is correct and up-to-date. Any mention of inaccuracies or incompleteness of details is unintentional. It is advisable to verify information independently rather than solely relying on website content.

Privacy Policy

  • We are committed to protecting the details you share with us. When you avail of our services, you may be asked to provide details such as your name, email address, contact number, etc. These details will solely be used to inform you about our special offers or services that may interest you. Your information will not be shared with any third party.
  • The website utilizes integrated tracking tools like Google Analytics, which may collect data regarding your browsing activities.
  • Namix Software Private Limited employs stringent security procedures to protect your personal information.
  • Please ensure to provide us with correct information. In case of any changes in your personal details, kindly inform us via mail, phone, or by filling the contact form on the website's contact page.
  • Any changes made to our privacy policy will be reflected on our website. Continued use of the website after such changes will signify your agreement to them.

Cancellation & Refund Policy

  • Different services have different cancellation processes. For successful cancellation, 100% advance payment will be refunded, excluding the GST amount which is non-refundable.
  • Logo designing orders can be cancelled within the next day of order placement. Website development orders can be cancelled within 2 days of order placement. Cancellation of ongoing digital marketing projects is permissible within 3 days of order placement. Any ongoing project under a monthly package requires at least a month's notice period for cancellation.
  • In the case of cancelling ongoing website development projects, you will be billed for the work completed up to that point. After settling the dues, any remaining advance payment will be refunded.
  • All refunds will be initiated within 7-15 working days. Any delays in this process may occur solely due to technical difficulties.